Assessor Resource

BSBINS510
Develop community and stakeholder relationships in a library environment

Assessment tool

Version 1.0
Issue Date: May 2024


This unit describes the skills and knowledge required to develop and maintain relationships with people and organisations in local communities through regular and ongoing consultation to maintain the quality of service provision.

The unit applies to individuals who work in a library or where there is a need for a proactive approach to establishing and building networks and relationships between organisations and stakeholders and who operate autonomously, often with managerial responsibility.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

You may want to include more information here about the target group and the purpose of the assessments (eg formative, summative, recognition)


Evidence Required

List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

establish and maintain relationships with three different stakeholder groups in a library environment.

In the course of the above, the candidate must:

facilitate effective consultation with a broad range of stakeholders relevant to the industry.

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

promotion, advocacy and networks in libraries

stakeholder groups, including special needs and cultural considerations

key features, costs and benefits of different consultation mechanisms

networking techniques and strategies

relevant organisational policies and procedures.

Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.

This includes access to:

strategic plans and relevant policies and procedures manuals

resources to implement consultation processes

interaction with others.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.

Submission Requirements

List each assessment task's title, type (eg project, observation/demonstration, essay, assingnment, checklist) and due date here

Assessment task 1: [title]      Due date:

(add new lines for each of the assessment tasks)

Assessment Tasks

Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

establish and maintain relationships with three different stakeholder groups in a library environment.

In the course of the above, the candidate must:

facilitate effective consultation with a broad range of stakeholders relevant to the industry.

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

promotion, advocacy and networks in libraries

stakeholder groups, including special needs and cultural considerations

key features, costs and benefits of different consultation mechanisms

networking techniques and strategies

relevant organisational policies and procedures.

Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.

This includes access to:

strategic plans and relevant policies and procedures manuals

resources to implement consultation processes

interaction with others.

Assessors of this unit must satisfy the requirements for assessors in applicable vocational education and training legislation, frameworks and/or standards.
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.

Observation Checklist

Tasks to be observed according to workplace/college/TAFE policy and procedures, relevant legislation and Codes of Practice Yes No Comments/feedback
Review and assess current and potential stakeholders and determine needs, interests, priorities and trends, in consultation with colleagues 
Identify relevant stakeholders and methods to establish and maintain contact 
Research and maintain a collection of current relevant information on stakeholders 
Check organisational plans for relevant reference to stakeholder interaction 
Confirm that planning process takes account of relevant internal and external factors 
Identify and assess a range of strategies to facilitate relationships between stakeholders and own organisation 
Implement strategies and establish productive relationships with stakeholders 
Determine purpose and parameters of specific consultations, and brief participants accordingly 
Integrate information from stakeholder consultations into organisational planning and share with relevant colleagues 
Monitor, evaluate, and continuously improve stakeholder relationships 
Communicate organisational role accurately, confidently and clearly to promote stakeholder awareness 
Promote organisation to relevant stakeholders 

Forms

Assessment Cover Sheet

BSBINS510 - Develop community and stakeholder relationships in a library environment
Assessment task 1: [title]

Student name:

Student ID:

I declare that the assessment tasks submitted for this unit are my own work.

Student signature:

Result: Competent Not yet competent

Feedback to student

 

 

 

 

 

 

 

 

Assessor name:

Signature:

Date:

Assessment Record Sheet

BSBINS510 - Develop community and stakeholder relationships in a library environment

Student name:

Student ID:

Assessment task 1: [title] Result: Competent Not yet competent

(add lines for each task)

Feedback to student:

 

 

 

 

 

 

 

 

Overall assessment result: Competent Not yet competent

Assessor name:

Signature:

Date:

Student signature:

Date: